Tension: 34% of 17–24-year-olds didn't know they could serve in the Army part-time. But the awareness gap wasn't the real problem — it was a perception gap. To most young people, military service meant a full commitment: identity, lifestyle, trajectory. The Army National Guard — where a barista, a student, or a coder could also be a first responder during a hurricane — didn't fit any mental model they already had. You can't recruit for something people can't picture.
How I looked at it: I built a story-first approach to consumer research — rather than leading with service benefits or military attributes, I started by understanding how 17–19-year-olds (60% of the target) were thinking about identity and self-definition at this stage of their lives. This is a generation living in an era of intense specialization — algorithmically sorted, professionally tracked, expected to commit early. That cultural context was the real backdrop for the brief. I also looked closely at the multicultural communities within the target, where service often carries different connotations around sacrifice, duty, and community — and where the Guard's local, community-embedded model resonated differently than full-time service.
What I found: In a world that asks young people to pick a lane early, the Army National Guard offers something rare: the chance to be more than one thing. Joining isn't a sacrifice of who you're becoming — it's an expansion of it.
What I found: In a world that asks young people to pick a lane early, the Army National Guard offers something rare: the chance to be more than one thing. Joining isn't a sacrifice of who you're becoming — it's an expansion of it.
What I made from it: The insight reframed the Guard not as an alternative to a civilian life, but as an addition to it — a direct route to becoming what I called a modern-day polymath in a world full of specialists. That strategic platform gave the creative team permission to cast real soldiers as students, coders, and creatives first, and show the extraordinary layered on top. The campaign's black-and-white visual language — borrowed from youth brands and street culture — reinforced that this wasn't your father's Army recruitment ad.
What happened: The campaign launched nationally in March 2025 across streaming (MAX, CBS, ESPN), digital platforms, and state-specific extensions — reaching prospective soldiers where they already were. The Army National Guard surpassed national recruiting goals. The work earned a Silver Jay Chiat Award for National/Multinational Strategy in 2025, one of advertising's highest honors for strategic thinking.
Role: Senior Strategist